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Leather Care & Repair

Preservation:

For routine maintenance of your message bags, leather sling bags or superior handmade leather bags, delicately swab them with a moderately damp cloth, ensuring it remains merely damp rather than saturated. For more obstinate stains or dirt on black leather or leather tool bags, you might employ a specialized cleaning solution. However, remember this may cause discoloration of your leather.

When cleaning leather golf bags or leather tote bags for women, let water spots dry organically as applying heat may deform your leather. Your customized leather requires specific protection. It is recommended to utilize one of the numerous leather safeguarding products available in the market. It's prudent to test on an inconspicuous part of the bag initially as it could potentially discolor the leather.

Remember that unwashed or dark-hued denim may transfer color onto lighter leather, affecting the appearance of your leather book bags if left unprotected.

Your leather items should be stored in a cool, dry setting with ample ventilation. As leather is porous, it loses hydration through evaporation. Periodically apply a leather conditioner to maintain your bags' supple texture, ensure their protection and to retain their aesthetic appeal. Remove any excess product and let the bag air dry thoroughly before storing it. Avoid exposing your leather bag to sunlight or harsh conditions.

Restoration:

Before dispatch, each bag, whether it's a leather sling bag, leather golf bag, leather tote bag for women, or leather tool bag, undergoes a rigorous inspection by our Quality Control to ensure it is free of damage or flaws. Should you find your item compromised upon receipt, we implore you to report the damage on the day of delivery for immediate assistance (no later than three days post-delivery).

Items received in prime condition (not reported as flawed or damaged):

Our superior handmade leather bags are meticulously crafted in the PRC, featuring supple, high-quality Italian leather and a fully manual leather finish. Upon completion, each bag endures an exhaustive quality control examination in PRC.

Wear and tear is anticipated, and occasionally, misuse or unfamiliarity with a new bag can result in damage. We currently do not offer a repair service in North America and advocate for our customers to mend any damage incurred during use, as these bags only become more refined with age. For expedient and cost-effective repairs, consider consulting your local shoe or leather repair shop. Please note that we do not accept damaged items as returns or exchanges.
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