Return and Refund Policy

Thanks for shopping at www.handmadeluxurys.com.
If you are not entirely satisfied with your purchase, we’re here to help.

First Important!!!
Please contact us first at return@handmadeluxurys.com before you return your goods because we need some arrangement in our warehouse. 

Return
You have15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Our warehouse for returning address: 516 S MAIN ST, Pendleton, OR, USA, 97801

Refund
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of shipping will be deducted from your refund.

Contact us
If you have any questions on how to return your item to us, contact us by email: super@handmadeluxurys.com or Call us or leave a message at: (1)4848-999-055.